Refund policy

Return & Replacement Policy

1. Damaged or Defective Items:

   • If your product arrives damaged or defective, you must notify us within 30 days of receiving it.

   • You must provide proof of damage or defect (e.g., clear photos or videos).

   • Once we verify the issue, we will send a replacement at no additional cost.

2. Proof Requirement:

   • We require evidence so we can process the replacement quickly and prevent misuse.

   • Submitting proof promptly ensures faster handling of your request.

3. Replacement Shipping:

   • Replacement items will be shipped to the original shipping address.

   • We cover the cost of shipping for replacements due to damage or defects.

4. Non-Returnable Items:

   • Items that are not damaged or defective are not eligible for return once shipped.

5. Timeframe:

   • Claims made after 30 days from the delivery date may not be eligible for replacement.